This Privacy Policy applies between you, the User of this Website, and Frazermore LLP, the owner and provider of this Website. Frazermore LLP takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside our Terms and Conditions. Please read this Privacy Policy carefully.

Definitions and Interpretation

1. Data: All information that you submit to Frazermore LLP via the Website, as defined under Data Protection Laws.
2. Cookies: Small text files placed on your computer by the Website. (See the Cookies section below.)
3. Data Protection Laws: Includes the UK GDPR and applicable national laws and regulations.
4. GDPR: The UK General Data Protection Regulation.
5. Frazermore LLP / we / us: Frazermore LLP, 31 Wellington Road, Nantwich, Cheshire, CW5 7ED, England.
6. UK and EU Cookie Law: The Privacy and Electronic Communications (EC Directive) Regulations.
7. User / you: Any third party using the Website not employed by or providing services to Frazermore LLP.
8. Website: www.frazermore.com and its sub-domains.

Scope of This Privacy Policy

This Privacy Policy applies only to Frazermore LLP and users of this Website. It does not extend to other websites accessed via links from this Website.

Frazermore LLP is the “data controller” and determines how your Data is processed.

Data Collected

We may collect the following data:

• Name
• Contact information (email, phone)
• Financial information (e.g., card numbers)
• IP address
• Property address (if applicable)

How We Collect Data

We collect data in two ways:

• Data provided directly by you
• Data collected automatically (e.g., via cookies or your browser)

Examples include:

• Contacting us via website, phone, email, or post
• Registering for services or making payments
• Using our services or browsing the Website

Automatically Collected Data:

• Usage data such as IP, visit time, and navigation
• Cookies in line with your browser settings

Use of Data

We use data to:

• Maintain internal records

Processing is based on legitimate interests or contractual necessity. You have the right to object (see Your Rights).

Who We Share Data With

• Employees, agents, and professional advisors (for advice and service delivery)

Keeping Data Secure

• Account access is password-protected
• Data stored on secure servers
• Payments encrypted via SSL

For security concerns, contact us at hello@frazermore.com. For more info, visit Get Safe Online.

Data Retention

Data is retained only as long as necessary unless required by law for legal, tax, or regulatory reasons.

Your Rights

You have rights including:

• Access to your data
• Correction of incorrect data
• Deletion (“Right to be Forgotten”)
• Restrict or object to processing
• Portability of your data

To exercise rights or make enquiries, email us at hello@frazermore.com.

You may contact the ICO (UK Information Commissioner’s Office) via ico.org.uk.

Links to Other Websites

Our Website may contain links to other websites. We are not responsible for their content or privacy practices. Review their privacy policies before use.

Business Changes

If ownership of Frazermore LLP changes, your data may be transferred to the new owner, subject to the terms of this Privacy Policy.

Cookies

We use cookies to improve user experience and our services. Before placing cookies, we request your consent via a cookie banner.

Types of cookies used:

• Strictly necessary cookies: Enable essential functionality (e.g., login, shopping cart)
• Analytical/performance cookies: Track visitor interaction to improve site usability
• Functionality cookies: Remember your preferences (e.g., language, region)

See the Cookie Schedule below for full details.

Cookie Management

• Most browsers accept cookies by default — change settings to disable
• Deleting cookies may remove saved preferences
• Visit aboutcookies.org for more info

General

• You may not transfer your rights under this policy
• If any provision is invalid, it will be deemed deleted
• This Privacy Policy is governed by the laws of England and Wales

Changes to This Privacy Policy

Frazermore LLP may revise this policy at any time. Updates will be posted on the Website and considered accepted on your continued use.

Contact

Email us at hello@frazermore.com

Attribution

This Privacy Policy was created using a document from Rocket Lawyer.

Created on 16 January 2025.

Cookie Schedule

Strictly Necessary Cookies

Functionality Cookies

Analytical/Performance Cookies